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Power Your Clinical Lab with a Purpose-Built LIMS

LIMS Software Built for Clinical Testing, From Accessioning to Reported Results

Manage your entire clinical testing workflow from sample accessioning to report delivery using Lockbox LIMS. Automate result reporting, protect patient data with HIPAA-compliant security, and give your customers self-service access to results, all from a single configurable platform.

 


HIPAA and 21 CFR Part 11 Support for Clinical Data

Comply with HIPAA and other regulatory requirements using Lockbox’s robust compliance tools, including audit trails, electronic signatures, and role-based access to Protected Health Information (PHI).

Lockbox LIMS Sample Tracking - Record page with sample information, storage and testing details, and child records

Sample Accessioning & Automated Reporting

From sample login through result delivery, Lockbox LIMS automates the most time-consuming, error-prone parts of clinical reporting.

  • Use barcode scanning at accessioning to reduce manual data entry and improve chain of custody tracking
  • Import sample data via a single CSV upload, with built-in error checking for missing or incorrectly formatted data
  • Automatically analyze data against configurable pass/fail criteria to generate final results – no manual calculations
  • Automatically generate a branded, formatted PDF report after results are reviewed and approved
  • Automatically deliver reports to customers by secure email or digital fax
  • Give physicians and patients a secure, HIPAA-compliant portal to complete requisitions, submit samples, and view reports
  • Integrate with other systems (like an EHR) via standard APIs to send results automatically

HIPAA & 21 CFR Part 11 Compliance

Lockbox LIMS delivers enterprise-grade security for PHI and supports 21 CFR Part 11 requirements to enable successful audits and compliant sample tracking.

  • Require multi-factor authentication (MFA) for all users logging into the system
  • Restricted access to PHI data fields based on a users role, allowing read-only or full-edit access as needed
  • Encrypt PHI data fields at rest, adding a layer of protection even in the event of unauthorized access
  • Require a documented review step (e.g., a “Sample Status” update to “Approved” or “Reported”) before results are released to customers
  • Generate signed patient reports including amendments, addenda, and corrections
  • Track every change with an immutable Field Audit Trail showing who changed data, when, and the old and new values
  • Track staff training and only allow trained users to execute protocols
  • Manage patient consent and sample destruction workflows directly in the system

How does Lockbox LIMS support Clinical Labs?

A Clinical Laboratory Information Management System (LIMS) is software that helps clinical testing labs manage sample accessioning, testing workflows, result reporting, and regulatory compliance. A clinical LIMS centralizes processes that are otherwise scattered across spreadsheets, paper, and disconnected systems.

Spreadsheets aren’t built to secure PHI, are easy to accidentally delete or duplicate, multiply into unmanageable numbers of files, are difficult to access remotely, can’t reliably support simultaneous multi-user editing, make change tracking nearly impossible, and offer no way to limit access to specific data fields. A LIMS like Lockbox is purpose-built to solve each of these problems.

Yes. Once results are reviewed and approved, Lockbox LIMS can automatically generate a branded PDF report and deliver it by secure email, digital fax, or through a customer portal — with no manual report-building required.

Yes. Lockbox is built on the Salesforce platform, which processes confidential information including PHI at scale every day and is fully compliant with HIPAA regulations. Lockbox layers on MFA, field-level PHI access restrictions, at-rest encryption, and full change history tracking.

Yes. You can configure a required review process such as updating a Sample Status to “Approved” or “Reported” so only appropriate personnel can release results, ensuring accuracy before reports reach a customer or patient.

Yes. Lockbox integrates with nearly any system that uses a standard API, including EHRs. Note that some EHR integrations (e.g., those using HL7 formatting) can take additional setup time to configure correctly.

Yes. Lockbox includes a configurable, HIPAA-compliant customer portal where users can log in and view only the specific results you choose to expose. For example, finalized and approved results only, without access to underlying raw data.

Yes. Rather than forcing your lab to change how it operates, Lockbox LIMS is configured around your existing sample accessioning, testing, and reporting workflows including fields, layouts, report templates, and user permissions.

Lockbox LIMS runs on Salesforce Hyperforce, built on AWS. It holds ISO certifications (including 9001, 27001, 27017, 27018, and 15189) and is audit-compliant under SOC 1, SOC 2, and SOC 3. It supports SSO or native MFA, encryption with bring-your-own-key options, and data backup and high-availability architecture across multiple availability zones.

Schedule a personalized demo with the Third Wave Analytics team to see how Lockbox LIMS can streamline your clinical lab’s accessioning, reporting, and compliance workflows.

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Published APIs for easy integration with all major platforms

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Top Choice


Chosen by labs of all sizes, including industrial contract labs and university core labs

Reports and Dashboards


Report on metrics captured throughout your sample workflow

Experience the power of the Lockbox LIMS Laboratory Information Management System today

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