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Optimize your Core Lab Operations with a Modern LIMS

lab microscope used in core labs

Manage everything from Service Requests to Invoices

Lockbox Core LIMS provides core facilities in life sciences, pharma, and NGS with everything they need to manage their operations. Core labs, by definition, handle lab testing for a network of medical facilities, hospitals, physicians, nursing homes, and more, and serving them involves massive amounts of data that needs to be integrated with the lab. From data management to inventory management Lockbox LIMS allows you to configure custom CSV upload templates to match your customer’s manifest, track specimens as they move between locations, and invoice clients through an integrated customer portal.


Core LIMS Software for Labs of All Sizes

From assays to complete sequencing workflows Lockbox LIMS helps core labs manage all laboratory processes. Accept instrument reservations via an online LIMS portal, receive sample manifests electronically, and use automations to streamline sample preparation and tracking from receipt through final report delivery.

Lockbox LIMS for biobanking - subject record page showing secure personal health information (PHI)

Core Lab Service Request Management

Securely receive and store all laboratory data with core LIMS software. Allow customers to schedule shared equipment, submit service requests, and upload sample manifests. Simplify ordering, testing and reporting with a core LIMS made to handle complex scientific data for any lab including genomics, biopharma, and R&D.

  • Develop custom service request forms for each core lab in your facility
  • Set permissions so that only specified users can reserve shared instruments
  • Manage subjects, visits/time-points, and cohorts
  • Manage service requests via intuitive dashboards and reports
  • Attach PDFs, images, and spreadsheets to individual sample records
  • HIPAA compliant with platform encryption features
Lockbox LIMS for core labs - LIMS dashboard showing workflow plates, inventory expiration tracking, and project management

Sample Management & Invoicing

Lockbox LIMS handles every aspect of your sample’s lifecycle, from protocols and workflows to reporting and storage. Using a cloud based core informatics system helps ensure regulatory compliance and accurate data management. With APIs for instrument integrations and 360° sample tracking functionalities, Lockbox LIMS provides the most comprehensive core LIMS software.

  • Assign samples to plates or batches, and run protocols on individual samples or batches
  • Configure protocols with unique procedures, steps, and materials
  • Create branded PDF reports showing core lab results and automatically email to customers
  • Configure a unique storage hierarchy for each individual freezer
  • Use profiles and permissions to control freezer visibility settings across lab groups
  • Create custom invoices and automatically distribute to customers via email or the LIMS portal

How does Lockbox LIMS Support Core Labs?

A Core LIMS is a Laboratory Information Management System built for shared laboratory facilities that need to manage service requests, sample tracking, instrument reservations, protocol execution, reporting, and billing in one place. Lockbox LIMS centralizes these processes in a single, configurable platform, helping life sciences, pharmaceutical, and NGS laboratories streamline day-to-day operations and improve efficiency. 

Yes. The Lockbox Customer Portal lets researchers submit service requests, upload sample manifests, monitor project status, access reports, and communicate with your lab — all through a secure online portal.

Yes. Lockbox LIMS includes an online reservation system so authorized users can book shared laboratory instruments, with role-based permissions ensuring people can only schedule equipment they’re approved to use. See more on the Instrument Management page.

Yes. Lockbox LIMS provides end-to-end sample tracking — from electronic submission and accessioning through testing, storage, reporting, and invoicing — with barcode tracking and chain of custody for complete specimen traceability.

Yes. Labs can configure and run protocols, assign samples to batches or plates, capture results electronically, and standardize workflows for consistency. Learn more about Protocol Execution / LES.

Yes. Lockbox LIMS can generate customized invoices and automatically distribute them to customers through email or the Customer Portal, simplifying billing for laboratory services. Lockbox LIMS also supports ERP integrations, enabling you to automatically transmit billing and financial information to your organization’s ERP system. 

Yes. Lockbox LIMS offers published APIs and integration capabilities that connect lab instruments (i.e. sequencers, qubit, tapestation) and third-party applications (i.e. University wide billing systems) cutting down on manual data entry and improving workflow automation. Details are on the LIMS Integrations page.

Lockbox LIMS is highly configurable and supports a wide range of shared research cores, including genomics, proteomics, transcriptomics, NGS and biobanking facilities — each with its own workflows, forms, and reporting configured within the same platform.

Yes. Lockbox LIMS is cloud-based and accessible from tablets and mobile browsers, so lab staff can check dashboards, update sample status, or review inventory expiration from the bench rather than being tied to a workstation.

Lockbox LIMS includes configurable audit trails, role-based permissions, electronic signatures, and secure data management to help labs support compliance with requirements such as HIPAA and 21 CFR Part 11. See the full LIMS Compliance overview.

Pricing depends on the number of users, modules, and integrations your core facility needs. Visit the LIMS Subscription Pricing page for details, or get a quote tailored to your facility during a demo.

Schedule a personalized demo with the Third Wave Analytics team to see how Lockbox LIMS can be configured for your service requests, instrument scheduling, sample management, reporting, and billing workflows.

Best in class security and reliability

Inventory Management


Track the consumption and creation of lab inventory

Protocol Management


Run protocols and workflows from leading instrumentation vendors

Customer Portal


Use the customer portal to empower clients to create submissions and track progress

Sample Tracking


End-to-end sample tracking and complete traceability

Experience the power of the Lockbox LIMS Laboratory Information Management System today

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